Great insight! I agree that AI is revolutionizing CX and flipping around everything we thought we knew about it. The good thing is, we have so much potential!
Totally right! Although, I think the change is so great for all industries.. Instead of an all encompassing "replacement" technology, we are seeing more "sidekick AI" pop up. Absolutely love that!
Great insight! I agree that AI is revolutionizing CX and flipping around everything we thought we knew about it. The good thing is, we have so much potential!
Totally right! Although, I think the change is so great for all industries.. Instead of an all encompassing "replacement" technology, we are seeing more "sidekick AI" pop up. Absolutely love that!